Shipping & Handling

Shipping & Handling – Safe, Compliant Global Delivery for Industrial & Fine Chemicals

1. Service Overview

Our company exports fine chemicals, pharmaceutical intermediates and new materials. We provide full compliant cross-border logistics solutions for lab samples, kilogram-scale trial batches and full-container bulk goods.

All packaging, labeling, documents and transportation strictly comply with UN Model Regulations, IMDG Code for sea freight, IATA DGR for air freight and global GHS hazard communication standards, eliminating customs detention, liquid leakage and delivery delays for global purchasers in pharmaceutical, electronic, coating and new material industries.

Our logistics team specializes in handling liquids, powders, crystals and restricted dangerous chemicals. We customize transportation plans based on product hazard classification, order weight, destination country import regulations and customer delivery schedules, covering door-to-door, port-to-port and airport pickup services across Europe, America, Southeast Asia, the Middle East and Australia & Latin America.

All goods pass quality inspection before warehouse dispatch and are attached with MSDS & COA. Standard processing lead times are as follows:

✅Sample Orders (1g–5kg): 1–3 working days after full payment confirmation

✅Trial Batch Orders (10kg–500kg): 7–10 working days (including UN reinforced dangerous goods packaging and full customs declaration documents)

✅Full Container Bulk Orders (500kg–20/40ft Containers): 7–14 working days (including pallet loading, container stretch wrapping and dangerous goods export filing)

Note: Dual-use chemicals and highly toxic flammable products require additional license review, extending processing time by 2–4 working days. We will inform customers in advance to adjust schedules.

2. Tiered Professional Packaging Specifications

Multi-layer protective packaging prevents breakage, leakage, moisture absorption and cross-contamination, all meeting international transportation certification standards.

2.1 Liquid Chemicals (Solvents, Reagents, Intermediates)

Inner layer: Sealed HDPE barrels / brown reagent glass bottles, PTFE leak-proof screw caps, absorbent cotton for bufferMiddle layer: Shock-resistant bubble film + sealed leak-proof plastic bagOuter layer: 5-layer thickened cartons or UN4GV steel-plastic drums printed with GHS hazard marks, "This Side Up" and "Fragile" labelsAir express single liquid capacity limit: ≤1L

2.2 Powder & Crystal Chemicals (Catalysts, Organic Powders, Fluorescent Materials)

Inner layer: Vacuum anti-static aluminum foil bags + double PE moisture-proof inner linersMiddle layer: Fixed pearl cotton filling to avoid caking caused by shaking during transitOuter layer: Thick corrugated cartons / fiber drums pasted with anti-static warning labels

2.3 Hazardous Chemicals (Flammable, Corrosive, Toxic Categories)

UN-certified packaging with printed UN codes is mandatory, equipped with internal leakage-proof absorbent cotton and complete printed GHS signal words & UN numbers. We can provide full dangerous goods packaging certificates for customs inspection.

Each shipment is accompanied by physical product labels, electronic MSDS, COA, packing list and commercial invoice.

3. Global Transportation Modes & Transit Times

Real-time tracking numbers will be provided after shipment. Multiple transport options match different budgets and delivery deadlines.

Option A: Air Express Door-to-Door (Orders under 50kg – Samples & Small Batches)

Carriers: DHL, FedEx, TNT dedicated dangerous chemical logistics linesTransit Time: Southeast Asia 5–7 working days; EU, UK, US & Canada 8–15 working days; Australia & Middle East 9–18 working daysAdvantages: Fast customs clearance, full trackability, exclusive chemical logistics channel

Option B: Airport Air Freight Pickup (50kg–1000kg Medium Batches)

More cost-effective than international express. Customers may pick up goods at the airport or entrust our team to arrange last-mile delivery. Transit time: 4–9 working days (subject to destination airport).

Option C: Sea Freight Port-to-Port / Door-to-Door (Full Container Bulk Goods)

Suitable for ton-level industrial raw materials with flexible delivery deadlinesReference Transit Time: Southeast Asian ports 7–15 days; European main ports 22–35 days; US West & East Coasts 25–40 days; Australia & Middle East 18–30 daysIncluded Services: Pallet loading, container stuffing, ocean bill of lading, full export customs declaration. We accept FOB, CIF, CFR and DDP trade terms.

4. Breakdown of Shipping & Handling Fees

All charges will be clearly stated on proforma invoices, divided into three categories:

1. Base Transportation Freight: Calculated based on actual weight / volume weight, transport channel and destination country

2. Mandatory Special Chemical Handling Fee: Covers UN dangerous goods packaging materials, dangerous goods filing, chemical channel surcharges and QC packing labor fees (charged for all chemical shipments)

3. Optional Value-Added Surcharges (Charged only upon selection)

· DDP tax-inclusive door-to-door delivery (prepaid import duties & VAT)

· REACH/TSCA supporting documents & bilingual export certificate processing

· Fumigation certificates for sea freight pallets

· Same-day emergency expedited processing surcharge

Discount Policy: Orders over 1 ton are exempt from basic packaging & document handling fees; only base transportation freight will be charged.

5. Customs Clearance, Tariff & Import Compliance Support

Chemical import supervision is strict across all countries. Complete document support is provided to avoid cargo detention:Standard Shipment Documents: Commercial invoice, packing list, sea/air bill of lading, MSDS, COA and GHS safety label filesWe can supply REACH supporting documents for EU customers and TSCA declaration files for US customers.Unless DDP terms are agreed in advance, import duties, VAT and local chemical inspection fees shall be borne by buyers.Import permits issued by local authorities are required for certain restricted chemical categories before shipment. We will confirm regulatory requirements at the quotation stage.

6. Shipment Tracking & Damage Compensation Rules

1.Logistics Tracking: After goods leave our warehouse, we will send tracking numbers, transport document copies and inquiry links via email. Customers may request transit status updates every 2 working days.

2.Leakage & Breakage Claim Process: Within 48 hours upon goods receipt, customers shall take complete clear photos of outer packages, inner containers and damaged goods, then send photos & tracking records to sales representatives. Our team will file unified compensation applications with carriers, arranging full compensation or free re-delivery of damaged goods.

3.Delay Disclaimer: We shall not be liable for losses caused by destination customs inspection, port strikes, natural disasters or failure of customers to provide import permits. However, we will actively assist communication with customs to speed up clearance.

7. Transportation Restrictions & Special Chemical Reminders

1. We do not accept goods prohibited under international transport conventions: Explosives, radioactive substances and strictly controlled illegal precursor chemicals

2. For dual-use chemicals, customers shall provide end-use certificates. Shipment is only available after review and approval by export regulatory authorities

3. Dangerous goods cannot be delivered to PO boxes or remote island addresses without chemical delivery services. We can assist in adjusting delivery addresses

4. Air transportation of specific flammable liquids is banned in certain countries. We will automatically switch to sea freight and notify customers before order confirmation

8. FAQ

Q1: Can your company export hazardous fine chemicals?A1: Yes. Our company holds complete dangerous goods export qualifications. We adopt UN-certified dangerous goods packaging and formal dangerous goods logistics channels, providing full dangerous goods transport documents for smooth customs clearance worldwide.

Q2: What customs clearance documents will be provided for shipments?A2: Standard documents include MSDS, COA, commercial invoice, packing list and transport bill of lading. We can additionally process fumigation certificates, REACH/TSCA supporting documents and provide import permit assistance on demand.

Q3: How long does sample air delivery take to the United States?A3: 5–8 working days door-to-door via dedicated DHL chemical lines after order packing & preparation is completed.

Q4: Is DDP tax-inclusive delivery available for bulk goods?A4: DDP service covers most countries in Europe, Southeast Asia and North America. Our logistics team will calculate full import duties & VAT and include them in quotations in advance.

Q5: How to handle chemical leakage during transit?A5: Contact us with complete damage photos within 48 hours after receiving goods. We will file compensation claims with logistics carriers and arrange free re-delivery of damaged products.

Closing Paragraph

Our one-stop chemical logistics system is specially built for global purchasers, covering lab samples, medium trial batches and industrial bulk raw materials. From UN safety packaging, compliance document sorting, multi-modal sea & air transportation to after-sales damage claim support, we solve all logistics difficulties for importers of fine chemicals, pharmaceutical intermediates and industrial raw materials worldwide. Please contact our sales team for customized shipping quotations based on your product category, weight and delivery schedule.